Generally. From time to time, Schoolconomy Inc. may offer products and services for purchase (“in-app purchases”) through the App Store, Google Play Store, carrier billing, Schoolconomy Inc. direct billing or other payment platforms authorized by Schoolconomy Inc. If you choose to make an in-app purchase, you will be prompted to confirm your purchase with the applicable payment provider, and your method of payment (be it your card or a third-party account such as the Google Play Store or App Store (your “Payment Method”) will be charged for the in app purchase at the prices displayed to you for the service(s) you’ve selected as well as any sales or similar taxes that may be imposed on your payments, and you authorize Schoolconomy or the third party account, as applicable, to charge you.
Subscription Services Our Service offers auto-renewable subscription plans that provide access to premium educational features and point rewards. By subscribing, you agree to the following: • Service: Regis Educational Platform • Duration: Monthly auto-renewable subscriptions • Content: Access to premium educational features and point rewards • Auto-Renewal: Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period • Cancellation: You can manage and cancel your subscriptions by going to your account settings on the App Store (iOS) or Google Play Store (Android) • Billing: Your account will be charged for renewal within 24 hours prior to the end of the current period • Refunds: Refund requests must be made through the App Store or Google Play Store according to their respective policies • Price Changes: We reserve the right to change subscription prices with 30 days notice
Auto-Renewal; Automatic Card Payment
Auto-Renewal; Automatic Payment If you purchase an auto-recurring periodic subscription through an in-app purchase, your Payment Method will continue to be billed for the subscription until you cancel. • Monthly Subscriptions: Your subscription will automatically renew every month at the price you agreed to when subscribing • Cancellation: You can cancel your subscription at any time through your App Store or Google Play Store account settings • Billing: Your account will be charged for renewal within 24 hours prior to the end of the current period • No Refunds: Once charged, subscription fees are non-refundable except as required by law To cancel your subscription: • iOS: Go to Settings > [Your Name] > Subscriptions > Schoolconomy > Cancel Subscription • Android: Go to Google Play Store > Subscriptions > Schoolconomy > Cancel Subscription Deleting the app does not cancel your subscription. You must cancel through the App Store or Google Play Store.
Objections to a payment already made should be directed to Customer support if you were billed directly by Schoolconomy or the relevant third-party account such as the App Store. You are also able to object by contacting your bank or payment provider, who can provide further information on your rights as well as applicable time limits. You may unconditionally withdraw your consent to automatic card payments at any time by going to Settings on Schoolconomy or the relevant third-party account but be advised that you are still obligated to pay any outstanding amounts.
If you want to change or terminate your subscription, it is easiest to log in to your third-party account and follow the instructions to terminate or cancel your subscription, even if you have otherwise deleted your account with us or if you have deleted the Schoolconomy application from your device. Deleting your account on Schoolconomy or deleting the Schoolconomy application from your device does not terminate or cancel your subscription; Schoolconomy will retain all funds charged to your Payment Method until you terminate or cancel your subscription on Schoolconomy or the third-party account, as applicable. If you terminate or cancel your subscription, you may use your subscription until the end of your then-current subscription term, and your subscription will not be renewed after your then-current term expires.
For our members who reside in Germany, you may terminate your subscription after it has been renewed with a notice period of one month, and your right to terminate for cause remains unaffected.
Additional Terms apply if you pay Schoolconomy directly with your Payment Method. If you pay Schoolconomy directly, Schoolconomy may correct any billing errors or mistakes that it makes even if it has already requested or received payment. If you initiate a chargeback or otherwise reverse a payment made with your Payment Method, Schoolconomy may terminate your account immediately at its sole discretion.
You may edit your Payment Method information by visiting Schoolconomy and going to Settings. If payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not edit your Payment Method information, terminate or cancel your subscription, you remain responsible for any uncollected amounts and authorize us to continue billing the Payment Method, as it may be updated. This may result in a change to your payment billing dates. In addition, you authorize us to obtain updated or replacement expiration dates and card numbers for your credit or debit card as provided by your credit or debit card issuer. The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer, or another provider of your chosen Payment Method.
Refunds. Generally, all charges for purchases are nonrefundable, and there are no refunds or credits for partially used periods. We may make an exception if a refund for a subscription offering is requested within fourteen days of the transaction date, or if the laws applicable in your jurisdiction provide for refunds.
For subscribers residing in the EU or European Economic Area – in accordance with local law, you are entitled to a full refund without stating the reason during the 14 days after the subscription begins. Please note that this 14-day period commences when the subscription starts.
To request a refund:
If you made a purchase using your Apple ID, refunds are handled by Apple, not Schoolconomy. To request a refund, go to the App Store, click on your Apple ID, select “Purchase history”, find the transaction, and hit “Report Problem”. You can also submit a request at https://getsupport.apple.com.
If you made a purchase using your Google Play Store account or through Schoolconomy directly: please contact customer support with your order number for the Google Play Store (you can find the order number in the order confirmation email or by logging in to Google Wallet) or Schoolconomy (you can find this on your confirmation email). You may also mail or deliver a signed and dated notice that states that you, the buyer, are canceling this Agreement, or words of similar effect. Please also include the email address or mobile number associated with your account along with your order number.
If you use your right of cancellation (except for purchases made through your Apple ID, which Apple controls), we will refund (or ask Google to refund) all payments received from you, without undue delay and in any case within 14 days of the date when we received notice of your decision to cancel the Agreement. We shall make such a refund using the same means of payment as used by you in the initial transaction. In any case, no fees will be charged to you as a result of the refund.
If you made a purchase through a payment platform not listed above, please request a refund directly from the third-party merchant through which you made your purchase.
You cannot cancel an order for delivery of digital content that is not delivered on a physical medium if order processing has begun with your explicit prior consent and acknowledgment that you will thereby lose your right of cancellation. That means that such purchases are FINAL AND NON-REFUNDABLE.
Pricing. Schoolconomy operates a global business, and our pricing varies by a number of factors. We frequently offer promotional rates – which can vary based on region, length of subscription, bundle size, and more. We also regularly test new features and payment options.